Privacy Policy

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Privacy Policy for Prestige Pool Care

Effective Date: 4/9/2025
Last Updated: 4/10/2025

Prestige Pool Care ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.prestigepoolcaretn.com], communicate with us, or use our pool cleaning, repair, or maintenance services in Brentwood, Tennessee and surrounding areas.

Please read this policy carefully. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

We may collect the following types of personal information from you:

A. Information You Provide to Us:

• Full Name
   
• Phone Number
   
• Email Address
   
• Physical Address (Service Location)
   
• Billing Information
   
• Photos or videos of pool/property (for service estimates or project tracking)
   
• Any other information you choose to provide via contact forms, emails, phone calls, or in-person consultations
   

B. Information Collected Automatically: When you visit our website, we may collect certain information automatically, including:

• IP Address
   
• Browser type and version
   
• Pages you view on our site
   
• Time spent on pages
   
• Referring website address
   

We use cookies and similar tracking technologies to collect this data. You can control cookie preferences through your browser settings.

We use the information we collect for the following purposes:

• To provide pool cleaning, maintenance, and repair services
   
• To respond to your inquiries and provide customer support
   
• To send appointment confirmations, service updates, and invoices
   
• To process payments and manage billing
   
• To improve our website, services, and customer experience
   
• To send promotional messages or newsletters (with your consent)
   
• To comply with legal and regulatory requirements
   

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third parties in the following situations:

• Service Providers: We may share your information with vendors that perform services on our behalf (e.g., payment processors, website hosting, email services).
   
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, court orders, or legal processes.
   
• Business Transfers: In the unlikely event of a business sale, merger, or acquisition, your information may be transferred as part of that transaction.
   

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location and applicable laws, you may have the right to:

• Access the personal data we hold about you
   
• Request corrections or updates to your personal information
   
• Request deletion of your personal data
   
• Opt out of receiving marketing emails (you can unsubscribe at any time)
   

To exercise these rights, please contact us at:
📧 Email: prestigepoolcaretn@gmail.com
📞 Phone: 615.314.1940

Our services are not directed toward children under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe we have collected information from a child, please contact us so we can take appropriate action.

Our website may contain links to third-party websites or social media platforms (e.g., Instagram). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before interacting with them.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our services after updates constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Prestige Pool Care
Brentwood, Tennessee
📞 615.314.1980
🌐 www.prestigepoolcaretn.com
📧 prestigepoolcaretn@gmail.com
📸 Instagram: @prestigepoolcaretn